Gallagher’s Commitment to Helping Farming Operations Perform Better
Gallagher’s Service and Repairs team aims to be a knowledge, repair and capability centre – connecting customers and business partners to a team of truly customer focussed product experts.
Gallagher is on a mission to help customers achieve business success through technology and, as Product Support Manager Tony Hancock says, that’s what the Service & Repairs team is all about.
“Gallagher believes in developing solutions that help customers perform better and go further. In the Service & Repairs team, we’re dedicated to helping customers – so that they can achieve their objectives.”
The team provide customers free access to reliable knowledge and connects them with people who can provide guidance on technical related issues – as well as insights into ways they can use their existing Gallagher gear, or potential new purchases, to accelerate their success.
Repair Technician Craig Dempsey joined the Service & Repair team following time working in a Gallagher product manufacturing role so has a good knowledge on product development – and now support.
“We’re focussed on having quality conversations with our customers to understand more about their farming operation to ensure everybody is making the most of what’s available with Gallagher technology.”
Animal Management’s National Sales Manager for New Zealand Darrell Jones says it’s great to have a dedicated team available to support customers with their requests post the initial sale.
“Gallagher’s customers often look for support with specific farming tasks. Those customers call the team when they’re under pressure and being able to interact with people who can provide quality knowledge is paramount to the success and outcome of their day.”
If you have a technical question, or want to understand how Gallagher technology can help deliver a simpler, smarter farming operation, the Gallagher team are here to help. Phone 0800 731 500 or email firstname.lastname@example.org.