Customer Support Team

The Gallagher Customer Support team is available to assist customers in a range of functions including product installations and set up, providing solutions for customer experience issues and general Gallagher product support.

Technical support is also available for our Weighing and EID software applications, including Animal Performance Software. Our team can assist in finding solutions to meet customers' requirements over the phone and through online PC support.

Should your Gallagher unit require warranty repair or servicing, our team are well equipped to provide you with high quality repairs and customer advice.

To arrange return of your item for repair, speak to your local reseller or contact our Customer Service team on 1800 425 524.​

Once our Customer Support Team receive your repair package, within 48 hours we will evaluate the item for repair and will then contact you to discuss a quote for repair, trade up or disposal.


Noel Hecker

Customer Support Manager

Email: noel.hecker@gallagher.com

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Joanne Lavelle

Customer Service Representative - Customer Support

Email: joanne.lavelle@gallagher.com

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Keith Richards

Customer Support Representative

Email: techsupport.au@am.gallagher.com

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Skye Van Schellen

Customer Support Representative

Email: techsupport.au@am.gallagher.com

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Gallagher Australia Pty Ltd 65 Scanlon Drive, Epping, VIC 3076, Australia
Freephone: 1800 425 524   Phone: +61 3 9308 7722

© Gallagher Group Limited 2019. All rights reserved.