Customer Support Team

Gallagher's Melbourne based Technical Support team is available to help and advise on product solutions. From product set up to problem solving and trouble shooting.

Our Customer Support team has an in depth knowledge of our full range of products. Our customer support team will also carry out any repairs or product services as required. Speak to your local reseller on the product service and repairs process or contact our Customer Support team on 1800 GALLAGHER (425 524).​

We can also provide technical assistance and support for Gallagher Weighing and EID hardware and software products. If the problem cannot be resolved over the phone, our Customer Support Representative can remotely connect to your PC – providing immediate help to fix the problem or to provide other training / support.​​​​​​

Download a copy of the Service Repair Form here

Noel Hecker

Customer Support Manager

Joanne Lavelle

Customer Support - Customer Service Representative

Keith Richards

Customer Support Representative

Stephen Fitzgerald

Customer Support Representative

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By taking just a few minutes to register your product, you will be instantly set up with our support team and have the option to receive notifications when new software and upgrades are available.

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Gallagher Australia Pty Ltd 65 Scanlon Drive, Epping, VIC 3076, Australia
Freephone: 1800 425 524   Phone: +61 3 9308 7722

© Gallagher Group Limited 2017. All rights reserved.